See below listing of Compact's ACL compliance manual and standalone procedures, followed by a list of combined AFSL/ACL documents.
ACL Compliance Manual
Purchase this Australian Credit Licensee Compliance Manual, which is benchmarked against credit laws, and ASIC regulatory guides.
ACL Compliance Arrangements Procedure
This procedure* is designed to act as an umbrella "compliance plan" for the greater compliance manual.
ACL Conflicts of Interest Procedure
This procedure* is designed to comply with the requirement to ensure clients are not disadvantaged by conflicts of interest that arise wholly or partly in relation to your credit activities by identifying, managing and monitoring conflicts of interest.
ACL Dispute Resolution Procedure
An internal and external despite resolution procedure* are provided in this document, in addition to a complaints register.
ACL Advertising and Promotional Material Procedure
This procedure* is designed to assist licensees comply with RG 234: Advertising financial products and advice services (including credit): Good practice guidance.
ACL Maintaining Adequate Financial Resources and Compensation Procedure
This procedure* is designed to assist compliance with the requirements to have adequate financial resources and have adequate arrangements in place to compensate consumers outlined in s47(1) of the National Consumer Credit Protection Act 2009.
ACL Human Resources Procedure
This procedure* is designed to assist in compliance with the requirement to have adequate human resources to engage in credit activities and carry out supervisory arrangements.
ACL IT Resources Procedure
This procedure* is designed to assist in compliance with the requirement to have adequate technological resources to engage in credit activities and carry out supervisory arrangements.
ACL Outsourcing Procedure
This procedure* has been designed to comply with RG 205 - Credit Licensing: General Conduct Obligations.
ACL Appointing Representatives Procedure
This procedure* covers the appointment of representatives, including employee representatives and credit representatives and their scope of authority.
ACL Monitoring and Supervising Representatives Procedure
This procedure* covers monitoring, review and supervision of representatives, and the assessment of fit and proper people.
ACL Responsible Lending Procedure
This procedure* has been designed to meet the responsible lending requirements of both credit providers and credit assistance provides in relation to credit contracts and consumer leases.
ACL Training Procedure
This procedure* covers the training requirements for representatives including employee representatives, credit representatives and responsible managers. It also makes specific reference to the training requirements of mortgage broking representatives.
ACL Risk Management Procedure
This procedure* includes a risk register and action plan.
ACL Consumer Statements Procedure
This procedure* is designed to assist licensees meet their obligations to provide various statements to consumers.
ACL Hardship Procedure
This procedure* is designed to assist compliance with the hardship requirements under the National Consumer Credit Protection Act 2009.
ACL Cyber Resilience Policy Procedure
This procedure* addresses particular cyber resilience requirements of Australian Credit licence holders using guidance issued by ASIC and information security standard ISO/IEC 2001.
All public companies, large proprietary companies, and trustees of registrable superannuation entities must have a whistleblower policy in place by 1 January 2020.
*This procedure(s) will not comply with the regulatory requirements if it is not correctly tailored to your particular business and kept up-to-date. Compact - Compliance & Training is not responsible for the tailoring and implementation or upkeep of each procedure once purchased by the licensee. Compact - Compliance & Training can assist you tailor these documents. The first step towards keeping your procedure(s) up-to-date is to subscribe to our tailored monthly regulatory update service, T-REX. The content of each procedure will vary depending on legislative and policy changes and updates, as well as the nature of the licensee. This procedure(s) is current on the date of purchase. Whilst every care is taken in their preparation, Compact - Compliance & Training makes no representation that these documents are fit for your particular purpose, and accepts no responsibility for any loss or damage or cost incurred as a result of their use. Compact - Compliance & Training takes no responsibility for formatting or other errors resulting from software errors, defects, incompatibility or viruses.
**This procedure is only organisational. It does not address financial reporting and financial auditing requirements.