Zoe Higgins

Senior Lawyer – Financial Services, Consumer Credit, Regulatory Liaison

Zoe joined the Compact Sydney office in July 2016, and has ten years' experience in the areas of financial services law, consumer credit law, alternative dispute resolution and regulatory matters.  Zoe previously led the systemic issue investigation function of the Credit & Investments Ombudsman, and has also held roles at ASIC and with a major financial institution.

At a Glance

Summary My Details
Key areas of expertise:
  • Financial services law
  • Consumer credit law
  • Regulatory investigations and remediation programs
  • Financial technology
Admitted to practice:  2008 
Career achievements: 
  • Leading the systemic issue investigations function of the Credit & Investments Ombudsman, and working with a variety of financial services businesses to improve their practices.  
  • Working in-house for a major financial institution during implementation of the Future of Financial Advice reforms, and assisting a number of large advice licensees with their transition to the new arrangements. 
  • As an ASIC lawyer, providing a key contact point for industry participants who needed guidance or regulatory relief during implementation of the national credit legislation.  
  • Master of Laws
  • Bachelor of Laws
  • Bachelor of Arts (Politics & Public Policy) 
Future aspirations:  Using my financial services background in partnering with Compact's Sydney clients to effectively manage the legal and regulatory issues that they face. 
Interests outside of work: 

Spending time with friends and family (often while simultaneously enjoying good food and wine).

Favourite quote:  “If you could kick the person in the pants responsible for most of your trouble, you wouldn't sit for a month.” - Theodore Roosevelt
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